CitiPhone





We respect your privacy and confidentiality.

MedPhone is a very specialized service. We maintain privacy and confidentiality agreements with all of our customers. We do this because of the highly specialized and custom crafted technology services that we provide for our clients. We value our clients and respect their privacy and confidentiality.

Our confidentiality agreements do not permit us to disclose the names of our clients or the techniques that our clients use from us to make their practices successful.

Although we can't disclose our clients names or techniques they use from us to make their practices successful. We are permitted and have our clients permission to disclose their comments about their experience with our products and services. Below are a few examples.

A WORD FROM OUR CUSTOMERS


CUSTOMER
SERVICES
COMMENTS
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Answering Service, Patient Appointment Scheduling
 I wanted to take the time out to tell you that we are very happy. You provide a very high quality service. Your operators are wonderful. We are really able to see so many more patients now, with a lot less staff. We have really increased our profit. I can honestly say thanks MedPhone. We are very pleased.

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Answering Service, Patient Appointment Scheduling,

Voip Services

Just wanted to drop a note and tell you what fantastic service your operators provide. They are very special and highly trained. In all our years of practice this is the best service that we have ever had. We also love our phones. The quality and sound is the best. Great phones and service.
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Answering Service, Patient Appointment Scheduling
 I just wanted to send a letter to inform you, that your company has been providing us with exceptional answering service for close to ten years. We have never had a complaint from a patient, only compliments. when it comes to the job you do. I wanted to thank you for always making us look good.

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Answering Service, Patient Appointment Scheduling,

Voip Services

I Wanted to let you know that since the formation of our practice, MedPhone has been handling all of our calls. I wanted to also tell you that your operators are exceptional, in every way. Your operators are knowledgeable and know exactly what to do at the right time. I wanted to let you know that we are really happy. Thank you for the great job.
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Answering Service, Patient Appointment Scheduling
 We are very happy, your company provides a very high quality service. Your operators are wonderful. We are really able to see so many more patients now, without hiring new staff. We have really have increased our profit. I can honestly say thanks CitiPhone. We are very pleased.

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Answering Service, Patient Appointment Scheduling,

Voip Services

Hi, I wanted to inform you that when I first started my practice, one of my biggest concerns was assembling a team that would reflect the same values and beliefs I had to approaching my patients and my colleagues. I wanted to be easily accessible to streamline patient care. CitiPhone was exactly the type of service that helped me build the practice I envisioned. Your technology and service are second to none. We have received countless compliments from our patients and hospital staff. My patients love our practice thanks to you.
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Answering Service, Patient Appointment Scheduling
 Just wanted to give you a big thank you for the great job that you do. You have helped us tremendously. Your service is great. It has enabled us to function more efficiently and most importantly grow. We have been able to really grow our practice and acquire many others. Its really nice to know we can depend on you to always have our back.
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Answering Service, Patient Appointment Scheduling,

Voip Services

Dear CitiPhone, Your'e terrific. We just wanted to send a note out to thank you for your fantastic job that you do in handling our calls all day and all night also scheduling appointments for us. I am really impressed with the service and seamless integration with our department, it's awesome.
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Answering Service, Patient Appointment Scheduling
 I don't like to compliment people but I made an exception this time, because your operators are wonderful and I needed to tell you. Thank you so much for the excellent service you provide. We are very happy. Your service is excellent.
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Answering Service, Patient Appointment Scheduling
CitiPhone has been serving our practice's answering service needs for many years. We are a large practice with over 50 providers at any given time. It's not easy handling our group and you always do a great job. We are very happy and wanted to let you know. Ther are many times that great work goes unsung and we sing your praises highly. thank you CitiPhone.

WHY CITIPHONE


  • E-Z TO USE. BE UP AND RUNNING WITH IN SECONDS. HASSLE-FREE SET UP
  • CUSTOM-TAILORED TO SUIT YOUR INDIVIDUAL BUSINESS NEEDS
  • ONLINE ACCOUNT ACCESS EASY TO SEE WHATS GOING ON EASY FOR YOU TO GET REPORTS
  • GIVE YOUR CUSTOMERS THE BEST CUSTOMER SERVICE EXPERIENCE IN THE INDUSTRY
  • IMMEDIATE CALL PICK UP BY AN EXPERIENCED PROFESSIONAL SPECIALIZING IN YOUR FIELD

What are customers are saying


Saved my practice

I was losing patients quickly and my answering service bill kept getting higher and higher. My patient's had to struggle to get ahold of me after we closed. CitiPhone came to the rescue and turned my practice around. I now have so many patients and they all love their patient experience. CitiPhone acts as a direct extension of our practice and seamlessly integrates with my office staff. My staff loves CitiPhone too, they've enabled them to do their job better they're able to concentrate on patients in the office. My staff is much happier too, I highly recommend them.

Made my patients very happy

As an Office Manager with a large scale, multi-site surgical practice. I have a very stressful and demanding job. I am constantly being pulled in 10 different directions. Our practice was being overwhelmed with patient calls all day long. CitiPhone made our patient load easy to handle and completely manageable. Our patient's calls are returned promptly now and our patients are happy. CitiPhone has enabled us to handle more patients. Honestly, I don't know what we would do without them.

Great appointment scheduling and management

I'm really glad I found CitiPhone. My Practice and staff rely on their appointment-making services all day. They make appointments and do the rescheduling and they also do follow up with patients. Their quality of service is excellent.

Outstanding Answering Service.

I really love CitiPhone it's always a pleasure with CitiPhone. Their staff know exactly how to handle the call without waking me up in the middle of the night. I can really have a restful night's sleep. They have on call nurses for emergencies that don't require my response. Their operators have really professional manner and always provide outstanding service.

Fantastic phone service and equipment

I switched from Verizon and then Spectrum. Sometimes my phones were down for two weeks. I finally had enough and switched to CitiPhone. They took care of everything, installed new phones and they had me up and running the same day. I kept all of my numbers and we have been enjoying the best phone sound and service quality ever. I told my wife's to use them for her practice. I don't know what we'd do without them.

Fantastic phone service and equipment

I switched from Verizon and then Spectrum. Sometimes my phones were down for two weeks. I finally had enough and switched to CitiPhone. They took care of everything, installed new phones and they had me up and running the same day. I kept all of my numbers and we have been enjoying the best phone sound and service quality ever. I told my wife's to use them for her practice. I don't know what we'd do without them.